Service Technician

Service Technician
Woking area
up to £35,000
Mon – Fri on site, 37.5 hours per week with an early finish on Fridays – Onsite parking
26 days holiday plus bank holidays

Service Technician purpose: To test, fault find and repair customer’s products in line with internal test procedures and specifications in a timely manner, Including system setup’s
a.    This will involve the assembly and refurbishment of complex equipment and frameworks in line with the production plan
b.    Liaising with the materials and production departments to obtain parts required for the repair.
c.    Installing systems 
d.    The use of the RMA system to prioritise work and record repair information.

•    Service Technician to ensure that tested products are inspected after with all paperwork checked and complete.
•    Maintain, repair and design/make existing and new test equipment.
•    Help to maintain the companies ISO9001 accreditation.
•    Fault diagnosis down to component level.
•    Raise RMA numbers and send information to customers on request.
•    Assist where necessary when required.
•    Report RMA monthly activity
•    Write technical reports as required

Job Responsibilities for the Service Technician:
•    Ability to test by following test procedures.
•    Computer literate, familiar with Microsoft office packages (Essential)
•    A qualification in Electronic and Electrical engineering or similar.
•    Self-motivated with the ability to prioritise a varying workload.
•    Numerate with the ability to analyse and manipulate numerical data.
•    Logical decision maker.
•    Personable attitude, able to create and sustain good working relationships with internal colleagues.
•    Practical mechanical repair skills with an ability to solder would be an advantage.

Service Technician Specifications:
•    Willing to adapt and learn.
•    Can do attitude 
•    Have excellent attention to detail.
•    Experience having worked in engineering/manufacturing environments is preferable.
•    Experience in repair and fault finding to component level is preferable.
•    Good verbal and written communication skills
•    Able to work under pressure and tight schedules.