Internal Sales Support Co-ordinator
ReeVR are looking for a proactive and highly organised Internal Sales Support Co-ordinator to join our clients fast paced manufacturing business.
The Internal Sales Support Co-ordinator is a key role within a small team, where you will be responsible for managing customer accounts, supporting the Sales function, and ensuring the smooth processing of orders.
The Internal Sales Support Co-ordinator will be self-motivated, customer-focused and experienced in a manufacturing environment, with strong attention to detail and excellent communication skills.
- Manage sales order processing from start to finish, ensuring accurate entry and updates within the MRP system.
- Support the Sales team with the creation, administration and follow-up of quotations, pricing, and customer proposals.
- Raise and manage purchase orders, maintaining proactive communication with suppliers to confirm delivery dates and address potential delays.
- Maintain high standards of data accuracy throughout all order entry and administrative processes.
- Oversee the full RMA process using customers RMA software (full training provided)
- Provide exceptional customer service, responding promptly and professionally to customer enquiries, order updates and return-related queries.
- Act as a key liaison between Operations, Materials and Sales, helping to schedule and prioritise customer orders to meet tight deadlines.
- Ensure all documentation is accurately maintained and easily accessible across MRP and RMA systems.
- Provide holiday cover for the Logistics Manager, organising shipments and deliveries and ensuring continuity of operations.
What They Are Looking For:
- Previous experience in sales administration or customer account coordination within a manufacturing environment.
- Experience with RMA processing and customer support roles.
- Proficiency with MRP systems and confidence working with order processing.
- Experience in a similar industry is advantageous.
- Excellent organisational abilities and a strong attention to detail.
- Effective communicator with the ability to collaborate across multiple internal departments.
- Self-motivated, proactive and able to manage workload and competing priorities with confidence.
Why you should join them as the Internal Sales Support Co-ordinator!
- Be part of a supportive, close-knit team in a well-established manufacturing business.
- Varied and engaging role with opportunities to collaborate across departments.
- A chance to make a meaningful impact on customer experience and operational efficiency.
Apply today! Or to find out more, contact Abby Maslin at ReeVR Talent today.
