Account Manager

Account Manager – Engineering / Manufacturing

Basildon
From £35,000 benefits

We are working with a well-established and growing engineering manufacturing business seeking an experienced Account Manager to join their commercial team.

This is a fantastic opportunity for someone who enjoys a customer-facing role within a technical environment, where you will play a key part in managing client relationships, coordinating orders, and driving account growth.

The Role

You will take ownership of a portfolio of customer accounts, acting as the main point of contact and ensuring a high level of service throughout the full order lifecycle.

Responsibilities will include:

• Managing day-to-day communication with customers and acting as their internal representative
• Coordinating orders from placement through to delivery, working closely with production, engineering, and supply chain teams
• Monitoring schedules, resolving issues, and ensuring on-time delivery
• Supporting commercial activities including quotations, cost tracking, and margin awareness
• Preparing and presenting customer performance data and KPIs
• Building strong, long-term relationships to support account growth and customer satisfaction
• Collaborating cross-functionally to support new projects and continuous improvement initiatives

About You

• Experience in account management or customer-facing roles within manufacturing or engineering
• Strong commercial awareness and understanding of revenue and margin
• Confident communicator with the ability to build relationships at all levels
• Highly organised, able to manage multiple priorities in a fast-paced environment
• Experience with MRP/ERP systems and handling complex order processes
• Ideally some exposure to electronics, electro-mechanical, or technical products

What’s on Offer

• Salary from £35,000 – £38,000 (depending on experience)
• 25 days holiday bank holidays (plus additional service-related leave)
• Pension scheme
• Early finish on Fridays
• Supportive and collaborative working environment
• Free parking and on-site facilities

If you’re looking for a role where you can combine customer interaction, commercial responsibility, and technical exposure, we’d love to hear from you.